PRESSCENTRE







2007:


Launch of V-KOOL Academy

SINGAPORE – May 03, 2007 - V-KOOL Academy, a key initiative under the CustomerCARE thrust, was launched on 3 rd May 2007 to the V-KOOL network during RoundTable 2007. The Academy marks V-KOOL's increasing dedication to achieving a consistent and excellent service standard that is inherent in every V-KOOL business executive.

Over the years, V-KOOL's endeavor in establishing a premium global brand image has been proven effective. Consumers worldwide associate V-KOOL with the best technology in heat rejection and clarity and undoubtedly won V-KOOL the reputation as the industry leader. To keep pace with the growing stature of the V-KOOL brand and to stay ahead of competition; V-KOOL service standard ought to be raised and be above the industry standard. As a global brand, we aim to achieve a global consistent service standards offered by any V-KOOL outlet in any part of the world. We believe in this vision and will attain it as a team.

As the saying goes, “good customer service and attitude will drive better sales”. Hence, the newly launched V-KOOL Academy is the platform to inculcate and train more V-KOOL ambassadors to attain a consistent and excellent service knowledge and skills.